2018 - 2019 年報

2018–2019 101 ANNUAL REPORT 年報 知識管理 本會一直致力推行知識管理，以增強會內的分 享文化以及專業發展。知識管理工作小組於本 年度進行了兩次新同工導向小組，為新加入本 會的同工介紹知識管理，並以一些遊戲及以 「知識茶座」的形式去體驗知識管理工具的效 果，培養新同工的分享文化。工作小組還為有 興趣發展的服務單位進行導引，協助服務單位 於服務中使用「行動後學習」知識管理工具來傳 遞發展服務的專業。工作小組亦訪問了資深同 工，分享多年的工作智慧和寶貴經驗，整合有 關經驗後發放到知識管理刊物《知識星期一》及 知識分享平台「 SRACPortal 」，傳遞給本會同工。 KNOWLEDGE MANAGEMENT The Society has put effort in promoting effective Knowledge Management (KM) in order to enhance the sharing culture and professional development. This years, KM working group had organised presentations, games and KM tools such as “K-café” in two new staff orientation sessions to demonstrate the KM concept and cultivated the sharing culture to the new staff. The working group also assisted the service units which were interested in KM to implement “After Action Review” (AAR) KM tools in the service, so as to transfer knowledge and enhance the professional development. Moreover, the working group interviewed the experienced staff to share their working wisdom and valuable experience. The knowledge was then integrated and shared in the KM publication “Knowledge Monday” and the KM sharing platform in “SRACPortal”. 服務數據 SERVICE DATA 系統 System 使用系統的服務單位 Units using the system 雲端電郵及文書處理系統 Cloud-based Email and Document Processing System 全會 All units 知識分享平台 SRACPortal 全會 All units 線上電子簽名解決方案 Online Electronic Signature Solution 全會 All units 人事管理系統 Human Resources Management System 全會 All units 財務管理系統 Financial Management System 財務部 Finance Division ORSIS 更生人士服務綜合系統 Offender Rehabilitation and Service Integration System 社會康復及支援綜合服務中心、法院社工服務、宿舍服務 Integrated Service Centre for Social Rehabilitation & Community Support, Court Social Work Service, Hostel Service MEHSIS 精神復康服務綜合系統 Mental Health Service Integrated System 精神復康綜合社區中心 Integrated Community Centre for Mental Wellness 持份者關係管理系統 Stakeholders Relationship Management System 機構傳訊部、職業發展服務、義工發展服務 Corporate Communication Division, Employment Development Service, Voluntary Development Service 僱員管理系統 Human Resources Management System 社企明朗服務有限公司 Social Enterprise Bright Services 僱主網絡管理資料庫 Employment Management Database 職業發展服務 Employment Development Service 中途宿舍管理資料庫 HWH Management Database 中途宿舍服務 Halfway House Service 健康教育服務資料庫及管理系統 HES Management Database 健康教育服務 Health Education Service 「挑戰你 • 想」手機應用程式「 YouChallenge 」 Mobile Apps Application 青年培育及創業服務 Youth Empowerment and Entrepreneurship Service