Annual Report 2021-22

17 Strategic Plan (1) — Peer Service Our agency had been hoping to transform the lives of our users through the comprehensive practice of the “P.E.E.R. System” ( P athway of E nlightenment & E nabling to th R ive) among the agency. Our service users were expected to transform their experiences into positive assets to serve those in need through the systematic process of enlightenment and enablement, thereby producing preventive effects and contributing to the community. Research and Development Division of our agency would also study the ’social return on investment’ (SROI) of peer services and their non-linear rehabilitation journey so that we could share with the public the benefits of transforming the lives of our service users in an evidence-based approach. Strategic Plan (2) — Development of social intelligence with database of “up-to-date solutions” In light of social changes and the hard-hit of the epidemic in recent years, we had been reflecting on the traditional social service model which might not be able to timely respond to social needs arising from a dynamically changing society. In the past year, we had started to adopt a trauma-informed care and resilience model as an approach to develop a Social Intelligence Model for serving social incident (SI) — SI Service Model to serve people affected by social incidents in hope to improve their resilience and transform their own experience into contribution to the community. At the same time, it was hoped that relevant data could be collected to establish a social intelligence service model by serving people affected by social incident that the new model could also respond to dynamic social needs. Strategic Plan (3) — Development of SRACP’s index We also target to raise the public’s literacy on pro-social behavior through the establishment of crime prevention indicators so as to promote the concept of crime prevention and mental health to contribute to developing a safer and healthier community. 發展重點（一） — 朋輩服務 本 會 期 望 透 過 全 面 實 踐「朋 輩 啟 能」系 統 (P.E.E.R. System) ，轉化本會服務使用者的生 命。我們希望本會的服務使用者通過系統化的 啟導及使能進程，把自身經歷轉化成為正面的 資產，並用以服務有需要人士，藉此產生預防 的果效，對社會作出貢獻。本會研究及發展部 亦將會投放資源研究朋輩服務的「社會投資回 報率」及其非線性康復旅程，以實證為本的精 神與大眾分享服務使用者生命轉化為社會帶來 的效益。 發展重點（二） — 建立社會智能服 務模式 社會事件及新冠疫情對香港帶來深遠影響，也 使我們反思過往的傳統社會服務模式未必能及 時回應因突發狀況所帶來的社會問題。本會於 上年度開始運用了創傷知情照顧及抗逆力模型 為介入導引，發展社會智能服務模式 — 社會事 件服務模型以服務社會事件相關人士，期望以 此提升他們的抗逆力，並把自身經歷轉化成力 量，對社會作出貢獻。本會同時期望透過服務 受社會事件影響人士，能夠收集相關數據，建 立社會智力服務模式，日後亦能以此社會智力 服務模式應對新型的社會需要，服務新型服務 使用者。 發展重點（三） — 建立善導會指標 本會期望透過設立有關預防犯罪的指標，能夠 提升公眾市民對有利社會行為傾向的認識，以 推動預防犯罪及精神健康的理念，從而達致一 個安全而健康的社會。